Privacy Policy

At VYANA Perfume, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or purchase from our website.

By using www.vyanaperfume.in, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with VYANA, we may collect information such as:

Personal Information

Depending on how you interact with us, this may include:

  • Full name
  • Mobile/telephone number
  • Email address
  • Billing address
  • Shipping/delivery address
  • PIN/ZIP code
  • Order and purchase information
  • Information you provide when contacting customer support
  • Other information voluntarily provided by you

Payment Information

When you make a purchase, payment may be processed through third-party payment providers.

VYANA generally does not need to store your complete credit/debit card number, CVV, UPI PIN, banking password, or other sensitive payment credentials on our own servers.

Payment information may be processed directly by the relevant payment gateway or financial service provider according to its own privacy and security policies.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website or source
  • General website interaction information
  • Cookies and similar technologies

This information helps us understand how visitors use our website and improve the shopping experience.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Deliver purchased products
  • Confirm and communicate about your orders
  • Provide customer support
  • Process payments through authorized payment providers
  • Respond to inquiries and requests
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud, abuse, and unauthorized activity
  • Maintain website security
  • Analyze website performance and customer interactions
  • Send service-related communications
  • Send promotional communications where permitted and, where required, with your consent
  • Comply with applicable legal and regulatory requirements

4. Marketing Communications

If you choose to receive promotional communications from VYANA, we may contact you through channels such as:

  • Email
  • SMS
  • WhatsApp
  • Telephone
  • Other communication channels you have provided or authorized

Promotional communications may include information about new fragrances, collections, offers, discounts, launches, and other VYANA updates.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Please note that even if you opt out of marketing communications, we may still send essential transactional or service-related communications, such as order confirmations, shipping updates, payment notifications, or customer-service messages.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

  • Remember shopping-cart information
  • Maintain website functionality
  • Understand website traffic
  • Analyze visitor behavior
  • Improve website performance
  • Remember preferences
  • Support marketing and advertising activities

You can adjust cookie settings through your browser or device settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services

VYANA may use trusted third-party service providers to operate and improve our business.

These may include providers for:

  • Payment processing
  • Website hosting
  • Order fulfillment
  • Shipping and delivery
  • Website analytics
  • Customer communication
  • Marketing and advertising
  • Customer support
  • Security and fraud prevention

These third parties may process information as necessary to provide their services.

Where appropriate, we expect service providers to use information only for legitimate business purposes and to maintain appropriate security measures.

7. Analytics and Advertising

We may use analytics and advertising technologies to understand website activity, measure marketing performance, and improve our advertising campaigns.

Depending on the technologies implemented on our website, these may include services such as Google Analytics, Google Ads, Meta advertising technologies, or similar platforms.

These services may use cookies, pixels, tags, or similar technologies to collect information about website interactions.

You can manage certain advertising and tracking preferences through the relevant platform or your browser/device settings.

8. Sharing of Information

We do not sell your personal information as a standalone product.

We may share information when reasonably necessary with:

  • Payment service providers
  • Courier and logistics partners
  • Website and hosting providers
  • Technology and IT service providers
  • Analytics and marketing service providers
  • Customer-support providers
  • Professional advisers
  • Government authorities or law-enforcement agencies where legally required

Information may also be disclosed when necessary to protect the rights, safety, property, security, or legitimate interests of VYANA, our customers, or others.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You are also responsible for keeping your account credentials, passwords, and other login information confidential.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining records of transactions
  • Providing customer support
  • Maintaining business and accounting records
  • Resolving disputes
  • Preventing fraud and abuse
  • Meeting legal, tax, accounting, or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. External Links

Our website may contain links to third-party websites, services, social-media platforms, or other external resources.

VYANA is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Your Privacy Choices

Depending on applicable law, you may have rights or choices regarding your personal information, including the ability to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Raise questions or concerns about our handling of personal information

Certain requests may be subject to verification and applicable legal limitations.

To exercise a privacy-related request, contact us using the details provided below.

14. Data Transfers

Depending on the service providers and technologies used to operate our website, your information may be processed or stored in locations outside your immediate state or country.

Where applicable, such processing will be subject to appropriate contractual, technical, organizational, or other safeguards required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws and regulations.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to periodically review this page for the latest information about our privacy practices.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

VYANA Perfume

📞 Phone: +91 8758082191
📧 Email: vyanaperfume@gmail.com
🌐 Website: www.vyanaperfume.in

For privacy-related requests, please include sufficient information for us to identify and verify your request.

VYANA PERFUME
Wear Your Identity. Leave Your Impression.